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safety consulting & training 

  
- crisis management training
   - coaching the van or bus operator
   - defensive driver course (DD-8)
   - how to coach and assess van and bus operator's skills
   - passenger assistance training
   - recognizing and preventing sexual harassment
   - recognizing and removing stress related barriers
   - stress management and avoiding conflict

   - CTAA certified training & safety reviewer training 
   - CTAA certified training & safety review 

crisis management training *

This training is designed to provide transit drivers with an integrated combination of information, hands-on training and specific tools and strategies to effectively and safely handle the wide range of crises that they could potentially encounter while operating a transit vehicle.  A simulation of an on-board vehicle fire can be included.

Topics covered:
   - handling bodily fluid spills
   - assisting ill passengers
   - identifying potential driving hazards
   - securing the vehicle in normal and unusual circumstances
   - accident handling
   - vehicle fire safety
   - vehicle evacuation in emergency conditions
   - handling conflict on the vehicle
   - transit security

coaching the van or bus operator
Developed by the National Safety Council, these programs address issues specific to the vehicle size, increased blind spots, weather, backing, using mirrors, stopping distance, etc.  These two specialized courses designed either for the van or bus operator compliment the DDC-8 training.

defensive driver course (DDC-8)  
This 8-hour program, with follows the nationally recognized and certified program of the National Safety Council.  The Defensive Drivers Course is the standard recognized by many insurance companies as a critical minimum requirement for all professional drivers.  The program covers many aspects of defensive driving including a statistical overview of accidents nationwide, city driving, open road driving, passing and being passed, intersections, backing, substance abuse, following distances and preventing accidents regardless of the actions of others.  Each participant will receive a certificate from the National Safety Council.

how to coach and assess van and bus operator's skills *
Attendees will receive materials, forms and instruction on how to do one-on-one operator coaching and how to assess their skills.

passenger assistance training *
Assisting passengers who are elderly or disabled safely and with respect is of utmost importance for all operators.  This program covers the operatorís role and responsibilities under the American With Disabilities Act, passenger sensitivity issues, communications, body mechanics, safe use of ramps and wheelchair lifts, proper tie-down procedures, assisting the fail elderly, as well as assisting those with sight, hearing, cognitive and hidden disabilities.

recognizing and preventing sexual harassment *
Sexual harassment can have a devastating effect on the working environment.  Attendees of this workshop will garner greater understanding of the rights and responsibilities of employees and employers and will learn methods to both prevent sexual harassment and deal with the problem once it occurs.

recognizing and removing stress related barriers *
Stress can result in a tense working environment, deterioration of health and lessened productivity.  Intended for those who carry a heavy burden of responsibility and work with a demanding base of customers/co-workers, etc., this class will help you become a more productive, more effective transit specialist.  Designed specifically for the busy stressed out transportation professional, you will learn how to identify stress-related problems in yourself and other, and you will acquire valuable tools to manage your stress and improve your workplace performance.

stress management and avoiding conflict *
Veteran and new hire operators will find valuable techniques to reduce stress and avoid conflict.  The course provides a variety of models and techniques for understanding how to control yourself first and then avoid conflict with co-workers, customers and the public as well as proven techniques for managing stress in both professional and personal lives.  Emphasis will be placed on the importance of physical, mental and spiritual well being.

CTAA certified training & safety review training
Lazaro & Noel coordinates with the Community Transportation Association of America to offer this 2-day certified training addressing these seven critical areas as identified by the Federal Transit Administration:

  • Employee selection and qualifications
  • Employee training
  • Safety planning, data analysis and risk management
  • Operating policies and procedures, including drug and alcohol compliance
  • Emergency and crisis preparedness planning
  • Vehicle maintenance management

For more information, please visit the CTAA certified training & safety review training website or contact us.

CTAA certified training & safety review
Lazaro & Noel coordinates with the Community Transportation Association of America to offer this certified review supporting compliance with these seven critical areas as identified by the Federal Transit Administration:

  • Employee selection and qualifications
  • Employee training
  • Safety planning, data analysis and risk management
  • Operating policies and procedures, including drug and alcohol compliance
  • Emergency and crisis preparedness planning
  • Vehicle maintenance management

For more information, please visit the CTAA certified training & safety review training website or contact us.

Lazaro & Noel (*) training can be customized to your expectations and needs!

For more details about safety consulting & training, please  contact us for a tailor-made solution.

 

 
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